10 Interview Questions You Should Think About Before the Interview

polishedresumeInterview Tips

interview questions

Getting stumped by an interview question is not uncommon. It happens. The goal of this article is not to prevent this from happening (although we believe we can help quite a bit with that), but rather provide two important benefits to you. First, our questions will help spark the self-reflection you should be doing such that even if you do not get asked exactly one of the questions we present here, you will have done sufficient self-reflection that you will be prepared to answer many similar questions. Second, if you find that, after reading our questions, you really do not feel like you have applications for these questions at your present job, it may be time to re-think how you are approaching your day-to-day assignments.

Interview Questions You Should be Prepared to Answer:

1) What are you passionate about?
A majority of candidates I have interviewed responded to this question by saying they are passionate about solving problems. While there is no wrong answer to this question, your interviewer is essentially trying to understand how to distinguish you uniquely from other candidates. Providing a generic answer will make it hard to distinguish yourself.

2) Tell me about a project you were responsible for that failed and what you learned from that experience?
Everyone can think of stories where they pulled things together for success. Stretching yourself beyond your boundaries and being vulnerable to failure requires a great deal of courage. Despite what Hollywood would have us believe, many times when we truly stretch ourselves, we are met with “failure”. This is why it requires courage in the first place. How a person handles him or herself when nothing feels like it is going right can reveal a lot about a person’s character.

3) How has your boss helped you in your career?
Organizations want to know that you are capable of making use of the resources around you. One of the greatest resources at your disposal is your boss. Regardless of whether your boss is a great boss or perhaps a bit non-ideal, he/she has a great influence on your work. How deeply you have thought about this and taken advantage of this reveals quite a bit about your maturity and leadership capacity.

4) They say the greatness of a leader is reflected in those who follow him/her. Describe someone who followed you and a success they have achieved.
Regardless of whether you have managed others officially or not, any adult proficient in any trade encounters opportunities where he/she can mentor others. This could find applications at work, at home, at a charity, almost anywhere. Any job that requires interpersonal collaboration should be very interested in knowing how you have handled specific situations like this in the past and what it might indicate about how you will handle inceasing leadership opportunities.

5) What are people likely to misunderstand about you?
In many situations, perception is reality. Naturally, other people’s perception is something we have no direct control over. Instead, we commonly hear people talking about managing “perception” or more commonly, “office politics.” Those who are successful at building organizations are able to anticipate the perceptions that need to be managed. Managing perceptions in an organization starts with keen self-awareness. This question taps into how well you are tuned with that.

6) Describe a conflict you encountered during your career and how you resolved the situation?
One of the most common things that happen when you bring very passionate and bright people together is a difference of ideas. A difference of ideas can result in conflict. It is very unlikely to achieve success in your career and never experience conflict. Conflict resolution and collaboration alone can spell the success or failure of a project. It’s certainly an aspect that is rarely covered on a resume, but showcasing good skills in this regard can be a huge benefit to an organization.

7) Describe a defining moment in your career.
This question separates the time-servers from the real rock stars which are so coveted by organizations. It isn’t too difficult to hop from company to company without contributing greatly to the success of the business. It takes real investment of a person’s time and energy before even being provided the opportunity to really define the business or one’s own career, for that matter.

8) Describe one attribute you want to grow in at your next job.
Organizations are not static. They either grow or they shrink. If you need proof of this, just look at the economy – it never remains static. Therefore, if you are not growing, by definition, you are shrinking. Your skill sets today may be exactly what the organization needs, but if you are successful in helping the organization grow, then by definition your skills alone are not what the company needs tomorrow. An eye toward growth is of great interest to a prospective employer.

9) If you were to start a business today, what kind of business would you start and why?
This is another way for the interviewer to understand a little about your passions. Don’t be afraid to give an answer that is in a completely different industry. Again, the interviewer is trying to understand how to distinguish you uniquely from other candidates. The only wrong answer to this question is a response that is generic and offers no hint as to the passions that make you uniquely qualified for this job.

10) What is the most important thing a company needs to provide in order for you to be inspired to stay a long time?
Similar to passions, organizations would like to know what motivates you and whether these motivations are compatible with the organization’s culture. Again, the only “wrong” answer is one that really doesn’t help distinguish you from other candidates. Think of an experience you already had where you were motivated to stay for a long duration and how you uniquely contributed to the culture in this regard. Companies spend a lot of money to ramp up a new employee. They want to be convinced that you will feel comfortable with the total package.

We hope you found these questions thought-provoking. Tell us about interesting questions you were asked at an interview and how you approached it.

Help! I Don’t Know the Answer to an Interview Question!

polishedresumeInterview Tips

interview tips

We’ve all been there. We are having a great conversation with an interviewer and then suddenly, they ask us a question that we just don’t know the answer to. We freeze, we stumble, and then we feel a little discouraged. At this point, we wonder if the job just slipped through our fingers. Don’t worry! You’re human, and if the interviewer is competent at all, he/she knows you’re human, too. And although no one likes to stumble, you just provided yourself a golden opportunity that can set you apart from any other candidate. You have the opportunity to showcase how well you recover from a mishap. This will speak volumes on your character, discipline, and capabilities. Here are a few Do’s and Don’ts to help you through the situation.

First of all, don’t freeze. Survivalist, Bear Grylls has said, “if you do get lost, try to keep calm and come up with a plan.” This is what you need to do now. Get your bearings and find a way to move forward. Think about why the interviewer may have asked you this question. Let’s assume you are fairly experienced in the field. If the  question hasn’t come up in your day to day experiences, maybe it indicates some unique aspect of the job you are interviewing for. Remember, the objective of the interview is for the interviewer to discover the things you know and can do for the organization – not what you cannot do.

Likewise, don’t ramble. A number of candidates I have interviewed tried to ramble long enough hoping that something he/she said would hit upon the answer I was looking for. Oftentimes, this is very transparent and will likely annoy your interviewer. Also, if you don’t know the answer, discussing or describing a different topic will make your interviewer believe you have weak listening skills. No matter how qualified you are, if the interviewer believes you will have difficulty understanding instructions, it may turn off the interviewer regardless of your other great qualities.

Don’t get flustered. There’s no need to shut down or get defensive. Everything you said about how you are a great team player and handle pressure like a pro is on showcase now. Your interviewer is using these questions to genuinely discover whether you have the qualities and skills needed at the organization. Unfortunately, most interviewers are not adequately trained to do this effectively. That’s why it’s up to you to keep calm and help your interviewer with this objective.

So, when encountering a interview question you don’t know the answer to, consider the following steps and how to apply them to your situation:
1) Keep calm. This is very important. I know it’s easy to say but hard to do. Fortunately, with practice, this becomes easier.
2) Think about why the interviewer asked this question. The irony is that an interview session can reveal a lot more about the interviewer than interviewee just by examining the questions that were and were not asked.
3) If applicable, ask some clarifying questions. Try to use examples that help both of you get on the same page. You would be surprised how often the question the interviewer had in mind is not the same as what the interviewee understood.
4) If this is a problem solving question, break the problem down to smaller problems. Discuss your approach and make abundant use of diagrams. Treat the situation as a collaborative problem-solving session with the interviewer. If, at the end, you are unable to solve the problem, the interviewer has a practical understanding of how you approach issues and collaboration with others. These qualities speak volumes to interviewers who know how to build healthy organizations.
5) If this is a knowledge question, be willing to admit you do not know the answer. Approach the situation with a healthy curiosity. Is the knowledge represented by the question representative of the work the role requires? Are there experiences you have had in the past that are similar or allow you to adapt quickly? This is your opportunity to explore that.

Let us know about interview questions that stumped you and how you overcame your challenge.

Navigating the Salary Negotiation

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salary negotiation
A friend of mine once went to an auto dealership to purchase a new car. As he and his wife browsed around the showroom, his wife saw a car she absolutely loved. When my friend asked the dealer what kind of incentive he could provide, the dealer bluntly said, “I don’t think I need to give you any incentive. I saw how excited your wife got about the car. You can’t go home today without that car.” Over the years, I have met many talented candidates who do a great job putting together a great resume and nailing the interview. When they get to the salary negotiation however, they get lost. As a result, they are unable to negotiate as competitive of a salary or position as they should have. If this sounds like you, here are key points to remember which will help you in your process.

The salary negotiation process starts sooner than you think

From the moment you step into the office of your prospective employer and make that great first impression, the employer is sizing you up. The employer is trying to figure out whether you have the right skills, attitudes, and values to contribute effectively to the organization. At the same time, the employer is also trying to determine whether you have some of the unique, hard to find qualities that the organization is in dire need of. Many people know how to showcase the basic qualifications for the job, but it takes some very careful listening skills to pick out from your interviewer the challenging pain points that keep your employer up at night. If you are able to convince the employer that you are a hero when it comes to these pain points, it will shape a better negotiation position for you.

Understand your options

My friend at the dealership ended up paying whatever the dealer quoted to him. I am sure you realize that if he just did a little research, he could have gotten a much better deal even at the dealership he ended up buying from. Likewise, before you enter into the salary negotiation, I strongly advise you to do a little research to understand your options. Without revealing your intention to leave the company, maybe now would be a good time to talk to your boss to see how he/she sees your career developing in your current role. If your boss was planning to grow your role in some exciting ways, it is good information for you to consider before accepting a different position. If you have other offers pending, now may be a good opportunity to politely let them know you are planning to make a decision soon. Once you explore all the options available to you, you can negotiate from a position of strength. You have hard facts that will support your stance.

Be calm and polite at the negotiation

For many people, the actual salary negotiation is very stressful. It is hard not to attribute some self-value through your salary. It’s not unusual to go through the negotiation process thinking, “Am I being too greedy? If it’s a job I love, nothing else should matter, right? Maybe I am being too picky, etc” (and it shouldn’t surprise you that many employers will exploit those feelings during the interview process) As a result, many people go through a “Dr. Jeckle and Mr. Hyde” situation where they inadvertently become a very different person during the negotiation than who they normally are. Ultimately, the whole process becomes very frustrating and confusing. Instead,
1) Be calm – You know that the employer knows of your unique heroic experiences. These facts will speak much louder for you than any verbal tactic you use during the negotiation. In fact, by this point, the employer probably already made up their mind how much they are willing to negotiate for you. Staying calm and inscrutable will be strong allies for you.
2) Be polite – the person on the other end of the negotiating table can do a lot for you or to hurt your total package. Politeness goes a long way and you are dealing with a human being. You’ve showcased your talents, you reviewed your options, and you understand your leverage. At this point, being polite but firm will only reinforce all those great qualities you are bringing to the table.
3) Take your time – no matter how weak or tempting the offer, thank the employer for “putting together a thorough package” and let him/her know that you will need some time to review the offer carefully. Advise him/her you will provide a response after a set duration – typically, no longer than one week. Tell us about your experiences – successes or lessons learned from your interview experiences.

At a Dead End? Discover How To Jumpstart Your Future

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Some of my clients are frustrated by a lack of career mobility at their workplace. This could be due to the business situation of their industry, the relationship they have with their boss, or simply the unfortunate structure of their organization. As frustrating as this situation can be, it could very well be a blessing in disguise. This situation often points us to a behavior we should adopt more frequently than we do, but we lose sight of it in the hustle and bustle of our daily lives. Very simply, we must always be on the lookout for ways to grow our skills, opportunity, and perspective. As President John F. Kennedy said, “the time to repair the roof is when the sun is shining.” But where do we start? It’s not easy but the following three exercises will help.

What problem are you trying to solve?

Albert Einstein said, “If I had an hour to solve a problem I’d spend 55minutes thinking about the problem and 5 minutes thinking about the solution.” I find that people are trained how to solve problems, but pay very little attention to understanding how to ask the right questions. We usually think we understand the problem pretty quickly and can transition to solution space immediately. Yet, how many times have we done this to find that others around us had a different impression of what the problem and solution should be. The fact is, most of the time, we are attacking a symptom of the real problem, not the problem itself.

I was once told the story of a university that needed to find a solution for the lack of student parking. They invested a lot of time in meeting, studying, and budgeting for a better on-campus parking solution, but could not find a cost-effective way to do so. They brought in a third-party consultant who was able to determine very quickly that the reason why students needed a parking solution was because there were insufficient options to lock up their bicycles securely. As soon as the university installed options for students to lock up their bicycles safely, the parking situation went away. It is worth the time and energy to invest in truly understanding the problem you are facing.

Let go

Once you have chosen a problem and are confident you understand the subtleties of the situation, the next step is to toss out all assumptions you may be making. A major reason people are unable to attain satisfactory results to these exploratory exercises is because they are too invested in their existing skills and behaviors. The Center for Executive Development (CED) performed a study to discover the key traits and behaviors to predict career success. What they found was that successful people were able to “let go of the behaviors that previously made them successful, in order to pick up the new skills and perspectives needed for performance at the next.” If you are truly stretching yourself, by definition, the skills and perspectives that you already developed should not be the correct ones to get you through the challenge you set before you. It is natural to feel anxiety when we put ourselves in uncharted waters. When we open our minds to the experience without prejudice, we are then able to discover those things within us that expand our perspective.

Be disciplined

In 1952, Florence Chadwick, an accomplished distance swimmer, attempted to swim the distance between Catalina Island and the California coast. It was very cold and foggy on the day she attempted the feat. After swimming for over fifteen hours in heavy fog, she felt too exhausted to continue. Later, she discovered she was less than half a mile from her destination. She told reporters afterwards, “I think if I could have seen the shore, I would have made it.”

Exploring beyond our boundaries is like this story. The journey of discovery is like being surrounded by a heavy fog. Our destination could be just on the horizon and we would never know. I am convinced that, in most situations, quitting prematurely is responsible for more failures than a lack of ability. Be realistic in how much time you can devote to an activity – even if it is just 15 minutes a day. Once you set that realistic goal, however, be disciplined. You will be amazed at what you can accomplish with just 15 minutes a day, if you are disciplined about it.

Take the first step

As the expression says, “the definition of insanity is trying the same thing over and over again and expecting different results.” Let go of the past, dare to explore untapped gifts you have within you. You may be pleasantly surprised by what you discover about yourself.